Contents

1. Preface

  • 1.1 Introduction
  • 1.2 Audience
  • 1.3 Documentation Accessibility
  • 1.4 Abbreviations
  • 1.5 Organization
  • 1.6 Related Documents
  • 1.7 Glossary of Icons
  • 2. Creation of Retail Term Deposit Account

  • 2.1 Stages in Retail Term Deposit Creation
  • 2.2 Process Flow Diagram
  • 2.3 Receive and Verify
  • 2.3.1 Receive and Verify TD Account Opening Form and Documents
  • 2.3.2 Capturing Primary Customer Details
  • 2.3.3 Capturing Secondary Customer Details
  • 2.3.4 Capturing Tertiary Customer Details
  • 2.3.5 Uploading Documents
  • 2.4 Decide on Approval for Missing Documents / Details
  • 2.5 Input Details
  • 2.5.1 Input Details of Term Deposit
  • 2.5.2 Specifying Main Details
  • 2.5.3 Specifying Nominee Details
  • 2.5.4 Specifying Interest Details
  • 2.5.5 Specifying Rollover Details
  • 2.5.6 Specifying MIS Details
  • 2.5.7 Viewing Change Log
  • 2.5.8 Viewing Balance Transfer Log
  • 2.5.9 Specifying Interest Payout Details
  • 2.5.10 Capturing Primary Customer Details
  • 2.5.11 Capturing Primary Customer Main Details
  • 2.5.12 Capturing Primary Customer Personal Details
  • 2.6 Verify Details of Input
  • 2.7 Modify Details of Input
  • 2.8 KYC (Retail) Review Info
  • 2.8.1 KYC (Retail) Review Info Stages
  • 2.8.2 Verify Prospect /Customer Details
  • 2.8.3 Ascertain if KYC Checks are Required
  • 2.8.4 SDN Check
  • 2.8.5 Verify SDN Match
  • 2.8.6 Inform Regulatory / Internal Authorities on KYC Checks Failure
  • 2.8.7 Internal Blacklist Check
  • 2.8.8 Verify Customer / Prospect Contact Details
  • 2.8.9 Other KYC Checks
  • 2.8.10 KYC Decision
  • 2.9 Block Customer in the System
  • 2.10 Generate Advice of Rejection of Request for Opening TD
  • 2.11 Dispatch Advice of Rejection
  • 2.12 Check if Funds are Available for Opening TD Account
  • 2.13 Create Customer / Modify Customer Details in the System
  • 2.14 Book Term Deposit
  • 2.15 Generate Term Deposit Receipt / Confirmation Advice
  • 2.16 Store Document Reference Number in the System
  • 2.17 Dispatch Confirmation Advice and Store Documents
  • 2.18 Limit Validation for TD Opening
  • 3. Function ID Glossary